I purchase a CPAP machine from Apria through my health insurance, Blue Cross Blue Shiel...

GetHuman973988's customer service issue with Apria Healthcare from August 2018

Help with my Apria Healthcare issue
The issue in GetHuman973988's own words
I purchase a CPAP machine from Apria through my health insurance, Blue Cross Blue Shield of Michigan in ****, I have been constantly harassed by your billing*credit department on past due balances without your providing an invoice or explanation of payments due. Your company has used my credit card without authorization (that I originally provided only to sustain follow-on maintenance parts) for paying past due blalances that never were billed to me. I have spent several frustrating hours on the phone with your agents who were inconsistant with their statments while dealing with a language barrier. I have been billed only to have it reversed several times, letter from a collection agency only to have it reversed with apology. I have asked for supervision only to be put on hold for several minutes with out picking up. I want to resolve this with factural and accurate doumentation. *Bruce Clark***** Lake Anna Road*Florence, WI ********* *** ****
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Apria Healthcare

Customer service issue
Reported by GetHuman973988
Aug 10th, 2018 - 7 mons ago
I have an issue with Apria Healthcare too
Fixed
Seen by 8 customers so far
Similar issue to 34 others
0 customers following this
Items needed
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Timeline
GetHuman973988 started working on this issue
Aug 10th, 2018 3:16am
GetHuman973988 indicated the issue is not fixed yet.
Aug 10th, 2018 3:18am
GetHuman973988 indicated the issue is not fixed yet.
Aug 10th, 2018 12:29pm