I Let my on duty manager angela know I had my shingles rash back and even sent her a pi...

GetHuman-sharbaug's customer service issue with Applebees from July 2018

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The issue in GetHuman-sharbaug's own words
I Let my on duty manager angela know I had my shingles rash back and even sent her a picture and I was in between shifts on a break... I showed up for my next shift and told her again and her reply then was I thought it was bigger. Looks bigger in the picture. But I need u to close. OK*July *st I was in pain from the shingles and needed to take a pain pill and I dont do my job real well when I'm on those so I didnt have to be to work till * but at *pm I tried to call out... sent texts to gm chris and to my night manager angela and to the on duty manager rose letting them all know my rash was still there but that I was in alot of pain and needed to take a pain pill along with a current picture of the blisters that was forming. I know texts to managers are not the right form to call out but I had tried to call the store first but they were busy and they said a manger would call me back and so I waited ** minutes before sending texts and then about ** minutes later one of our new managers called me and told me I had to be there for my *pm shift. I informed him that I was taking a pain pill but I'd be there even though I am not suppose to work with shingles. *July * the pain is worse so I take another pain pill. Feels like my brain is consumed with it. I hurt so bad. I called applebee's let them know I was in pain and taking another pain pill. Still informed I needed to work. I came to work and on my *rd table I made a mistake. I forgot to ring in the adults order. I rang the kids in twice so I went back informed Josh the expo of the mistake... to only make one set of kids meals and I would ring in the adults in a second. I started to cry because the one thing I didnt want to happen was happening. My manager came and said not to return to my table till I stopped crying but that I was cut... ok... my other * tables I had already closed them out so this was my only tabel management got the adults order in and I was in the bathroom very upset that I was even being made to work and in pain. Manager informed me he closed them out so I had no more tables. I gave them my credit card receipts and left with everyone asking me what's wrong and I verbally said I cant do this I'm done. But meaning I cant talk about this right now I'm to upset and in pain and couldnt even think straight. I'd already been informed not to go back out on the floor crying so with no open tables I left after being told to go home. Later chris accidentally sent a text stating he covered all my shifts. At first I thought they were going to let me get over the shingles until I asked him if I was fired. He said no... u quit due to job abandonment... excuse me. If I was to of abandoned my job I would of left with the reciepts I had on me and not had left them for my close out. And u can ask anyone. I love my job. I allow them to pull me from serving shifts to help out with hostess and car side and I even help out with janitorial services when they need someone before the store even opens or before my next shift. I have had problems in the past when I was taking pain pills for my cancer and that's how come I know I cant work on them but I also took the punishment for that. My night shifts were pulled from me and I've worked **** hard to get my night shifts back showing them that I could do it and do it without the pain meds. That is why I was so adamant about letting everyone know that was needing to take one and of my shingles and even sent pictures to everyone but all attempts were ignored and I lost my job over this. It's not right. I should of never of been on the floor to begin with. Customer neglect or their welfare or my health should not be ignored because they are understaffed. I've had to wait till I was off all mind altering substances before pursuing this but I want my job back. U see my manager told me that table was furious and it cost applebees $***s of dollars to fix my mistake that night and I felt like maybe I did deserve to lose my job. But I received by tips just the other day and I looked at the receipt from that table and not one item was comp and I received an **% tip because I had done everything else right. Got their drinks and appetizers all in but I just didn't ring in the adults order. Just the kids which I rang in twice but before anything was made I went straight back and told expo of my mistake. Now I'm upset and feel very bullied by my manager and lied too. I have every text exchanged by all managers and the reciepts of the tables in question and even my phone calls. I feel with a letter that I'm not contagious with the shingles anymore I should be allowed to return to work. I wasnt sure who to exactly call because they all want to refer me back to the twin falls, idaho store where I worked and all the email problem pages all came up where I needed a receipt. I know I'm not the best server but I love my job the guests and coworkers but I know I am good enough to always be put on doubles on mother's day and fathers days and veterans day and I've been an employee for almost * or * years. I want to continue to be. Please direct me if I'm doing this wrong or have someone that isnt a machine call me at (***) ***-*****Respectfully *Shanon Harbaugh* Montero
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Applebees

Customer service issue
Reported by GetHuman-sharbaug
Jul 24th, 2018 - 10 mons ago
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GetHuman-sharbaug started working on this issue
Jul 24th, 2018 9:08pm
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Jul 25th, 2018 8:33pm
GetHuman-sharbaug indicated the issue is not fixed yet.
Sep 7th, 2018 9:31pm