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AppleCare Customer FAQ

Top Answers & How-to Guides

What is AppleCare's Phone Number?

The question we are asked most often is about how to talk to AppleCare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does AppleCare include technical support?

Yes, AppleCare includes technical support. When you purchase AppleCare for your Apple product, you get access to expert assistance...
Ask any question you have about AppleCare customer service, get an answer now.

Recent AppleCare Customer Questions

change email address for applecare

To change the email address for AppleCare, you'll need to go to the Apple ID account page and sign in with your Apple ID. Once you're logged in, go to the Account section and select 'Edit'. From here, you can change your email address under the 'Reachable At' section. After the change, verify it through the email sent to your new address. Please ensure you use this updated email when dealing with all future AppleCare communications. Keep in mind to revise the email in your contact preferences as well.
Asked Apr 18, 2024 1:46 PM

Help me with my AppleCare customer service issue

Explanation

What is AppleCare?

AppleCare is a comprehensive support and service plan provided by Apple for its customers. Designed to give customers peace of mind,...

Coverage

What devices are covered under AppleCare?

Under AppleCare, various devices are covered to ensure comprehensive protection. This includes iPhone, iPad, Mac, Apple Watch, iPod,...

How long does AppleCare coverage last?

AppleCare coverage typically lasts for three years from the date of purchase for most Apple products, including iPhone, iPad, Mac,...

What does AppleCare cover?

AppleCare is a comprehensive protection plan offered by Apple to ensure a worry-free experience for their customers. It covers a range...

Is accidental damage covered under AppleCare?

Yes, accidental damage is covered under AppleCare. With AppleCare+, you can get up to two incidents of accidental damage coverage every...

Comparison

What is the difference between AppleCare and AppleCare+?

The main difference between AppleCare and AppleCare+ lies in the additional coverage offered by AppleCare+. While AppleCare provides...

Transfer

Can I transfer my AppleCare coverage to a new device?

Yes, you can transfer your AppleCare coverage to a new device. For eligible products, Apple offers the option to transfer the remaining...

Cancellation

Can I cancel or get a refund for AppleCare?

Yes, you can cancel or get a refund for AppleCare, but it depends on the specific circumstances. If you cancel within 30 days of your...

Support

Does AppleCare include technical support?

Yes, AppleCare includes technical support. When you purchase AppleCare for your Apple product, you get access to expert assistance...
We look to the AppleCare issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
AppleCare issues reported to GetHuman
FAQ Table of Contents

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