Hi , i have problem to delete ringtone from garageband . I do custom ringtone from gara...

GetHuman-fatini's customer service issue with Apple from May 2018

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Hi , i have problem to delete ringtone from garageband . I do custom ringtone from garageband and save it to iCloud.. then i want to delete that ringtone from my iphone cuz to many .. then i delete it in garageband under icloud but still have my custom ringtone on my iphone .. then i search on youtube how to delete it , i try how they do .. they say make another ringtone, tap upload button, tap ringtone, tap your ringtone and have all custom ringtone .. tap red minus and tap delete . It will delete on iphone ringtone .. but when i tap upload button and tap ringtone, it say i dont have ringtone .. soo until now I search everywhere cant find the solution... pls help mee .. pls reply as soon as possible ...
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Apple

Customer service issue
Reported by GetHuman-fatini
May 26th, 2018 - 6 mons ago
I have an issue with Apple too
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Seen by 7 customers so far
Similar issue to 237 others
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GetHuman-fatini started working on this issue
May 26th 11:21pm
GetHuman-fatini indicated the issue is not fixed yet.
May 30th 2:03pm
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May 30th 2:05pm
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Jun 1st 6:25am
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Jun 1st 6:27am
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Jun 1st 2:00pm