I want to cancel my account. I do not have the password. Passwords are not sent to me...

GetHuman735087's customer service issue with Angie's List from May 2018

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The issue in GetHuman735087's own words
I want to cancel my account. I do not have the password. Passwords are not sent to me when requested. You charged us for your membership after you assured me the account was cancelled. This occurred in November and December of ****. I can't reach you by phone, the account evidently has no phone support. I don't want my money back from the December charge. I just want my membership cancelled immediately. My membership is under either *****@***.com or *****@***.com or *****@***.com. Your system does not recognize any of these emails, yet you charged me. My phone number is ***-***-****. This problem is so upsetting to me since I did cancel on the phone verbally in November of ****. You have no mechanism to do this by computer, which is ridiculous.

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Angie's List

Customer service issue
Reported by GetHuman735087
May 31st, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 150 others
0 customers following this
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GetHuman735087 started working on this issue
May 31st, 2018 3:40pm
GetHuman735087 indicated the issue is not fixed yet.
Jun 1st, 2018 6:46pm

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