I am writing to you regarding my Amtrak trip on Train * and ***. My booking reference f...

GetHuman1394692's customer service issue with Amtrak from October 2018

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The issue in GetHuman1394692's own words
I am writing to you regarding my Amtrak trip on Train * and ***. My booking reference for this journey was CA******This train was scheduled to depart from Minneapolis, Minnesota on October **, ****, at *:** am. However, the train was delayed and did not arrive at Chicago (Connecting Terminal) until *:** pm meaning it was * Hours ** Minutes late.**Due to this delay, I missed my connecting Amtrak from Chicago, Illinois to Lafayette, Indiana. After arriving at Chicago, I contacted passenger services and got to know that there was no means of getting to Lafayette for the next ** hours. Due to Amtrak delays, I missed a special time critical event in Lafayette. I cancelled my rebooked ticket as I already missed the event due to Amtrak's delays and mistakes. I had to change my return travel means to a day early. **I am really dismayed at Amtrak and its customer service. I request a compensation for the loss and inconvenience caused to me by Amtrak and its poor service.**I look forward to hearing from you and would welcome a response within * days.**Yours faithfully,**Prateek Vachher

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Amtrak

Customer service issue
Reported by GetHuman1394692
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1317 others
0 customers following this

Timeline

GetHuman1394692 started working on this issue
Oct 23rd, 2018 1:49am
GetHuman1394692 shared this issue with others over email
Oct 23rd, 2018 1:49am

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