I am writing to you regarding my Amtrak trip on Train * and ***. My booking reference f...

GetHuman1394692's customer service issue with Amtrak from October 2018

3 views | 1317 similar | 0 following
Help with my Amtrak issue
Next: our robot will wait on hold for GetHuman1394692 to get a Amtrak rep on the line!
Always use the GetHuman Phone to call Amtrak. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1394692 may need:
Who made this booking, Booking reference, Billing address, and Email address on the account
The issue in GetHuman1394692's own words
I am writing to you regarding my Amtrak trip on Train * and ***. My booking reference for this journey was CA******This train was scheduled to depart from Minneapolis, Minnesota on October **, ****, at *:** am. However, the train was delayed and did not arrive at Chicago (Connecting Terminal) until *:** pm meaning it was * Hours ** Minutes late.**Due to this delay, I missed my connecting Amtrak from Chicago, Illinois to Lafayette, Indiana. After arriving at Chicago, I contacted passenger services and got to know that there was no means of getting to Lafayette for the next ** hours. Due to Amtrak delays, I missed a special time critical event in Lafayette. I cancelled my rebooked ticket as I already missed the event due to Amtrak's delays and mistakes. I had to change my return travel means to a day early. **I am really dismayed at Amtrak and its customer service. I request a compensation for the loss and inconvenience caused to me by Amtrak and its poor service.**I look forward to hearing from you and would welcome a response within * days.**Yours faithfully,**Prateek Vachher

GetHuman1394692 did not yet indicate what Amtrak should do to make this right.

How GetHuman1394692 fixed the problem

We are waiting for GetHuman1394692 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amtrak's attention and get better help faster. Tap below to get started.
Having Amtrak issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1394692 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1394692
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1317 others
0 customers following this


GetHuman1394692 started working on this issue
Oct 23rd, 2018 1:49am
GetHuman1394692 shared this issue with others over email
Oct 23rd, 2018 1:49am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies