GetHuman992662's customer service issue with Amtrak from August 2018
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The issue in GetHuman992662's own words
Name: Derrick Jackson*Reservation *: **E*** (* people)*Trip* Round-Trip Train **: Wednesday, August *, **** to August **, ****.*Departure **:** PM*Arrival *:** PM* *I would like to be compensated for Wednesday, August *, ****. The train was scheduled to leave at **:** PM and the train was one hour late. The train left Birmingham around *:** PM and we arrived in New Orleans the next day, close to **:** AM on Friday, August *, **** and we got to our hotel about *:** AM. Therefore, we missed a whole day of not staying in our room, which we lost money. Our train delay was over five (*) hours. I would like for my account to be credited.**If you need additional information, I can be reached at (***) ***-**** or (***) ***-****.
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