I was on Amtrak over the weekend my first time on a train my was supposed to leave at...

GetHuman754904's customer service issue with Amtrak from June 2018

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The issue in GetHuman754904's own words
I was on Amtrak over the weekend my first time on a train my was supposed to leave at *.**am it was instead its was scheduled to leave at *.** but we left at *.**,the train was dirty, the seat in front of me has trash left from the pervious person and something that looked like blood on the back of the seat,then on my return trip from union station I couldn't find One Amtrak employee to help check my baggage, the only time I saw an employee when I got on ,and when they came to scan it ticket I missed my stop n Philadelphia had to get off n Trenton NJ when I told the person asking for tickets his response was we were there for *mins he told me when we get to NJ I can get off and cross over and catch the train going back but once I got up top it wasn't made clear where I was going I was panicking because the train was about to come,the while experience was a nightmare
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Amtrak

Customer service issue
Reported by GetHuman754904
Jun 6th, 2018 - 5 mons ago
I have an issue with Amtrak too
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Seen by 12 customers so far
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GetHuman754904 started working on this issue
Jun 6th 2:11am