I cancelled my contract with American Home Shield on **********. I spoke to CY. She fai...
GetHuman-orinman's Complaint issue with American Home Shield from April 2019
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The issue in GetHuman-orinman's own words
I cancelled my contract with American Home Shield on **********. I spoke to CY. She failed to process the form and I was charged $**.** on the **th of March ****. To date I have not received any email or letter. I called again on the **th of March and spoke to Jessica of the escalation desk and was told that it was documented that I called on ******** to cancel. I was told that it will be back dated and I will get my refund in about * weeks. She gave me two confirmation numbers: ********* and *********. I am not sure what they are for. I do not trust them! I believe I was to receive a email from them but no email. They have my email on file. I will file a dispute with my bank if I do not receive my refund.
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