I cancelled my contract with American Home Shield on **********. I spoke to CY. She fai...

GetHuman-orinman's Complaint issue with American Home Shield from April 2019

13 views | 1466 similar | 0 following
Help with my American Home Shield issue
Next: our robot will wait on hold for GetHuman-orinman to get a American Home Shield rep on the line!
Always use the GetHuman Phone to call American Home Shield. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-orinman's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-orinman may need:
Account Name, Account number, Phone number, Email address, Last 4 digits of SSN, and Date of Birth
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-orinman's own words
I cancelled my contract with American Home Shield on **********. I spoke to CY. She failed to process the form and I was charged $**.** on the **th of March ****. To date I have not received any email or letter. I called again on the **th of March and spoke to Jessica of the escalation desk and was told that it was documented that I called on ******** to cancel. I was told that it will be back dated and I will get my refund in about * weeks. She gave me two confirmation numbers: ********* and *********. I am not sure what they are for. I do not trust them! I believe I was to receive a email from them but no email. They have my email on file. I will file a dispute with my bank if I do not receive my refund.

GetHuman-orinman did not yet indicate what American Home Shield should do to make this right.

How GetHuman-orinman fixed the problem

We are waiting for GetHuman-orinman to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Home Shield's attention and get better help faster. Tap below to get started.
Having American Home Shield issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-orinman fixes it.
This email address isn't valid

American Home Shield

Complaint issue
Reported by GetHuman-orinman
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1466 others
0 customers following this

Timeline

GetHuman-orinman started working on this issue
Apr 9th, 2019 2:54pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians