I was supposed to have someone come between **-* this afternoon to fix my dishwasher...

GetHuman-briepusa's customer service issue with American Home Shield from November 2018

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The issue in GetHuman-briepusa's own words
I was supposed to have someone come between **-* this afternoon to fix my dishwasher (*th appointment made to fix this same issue), and when I spoke with the service company to find out why they never showed up, they told me they never got the notification from you and had not received my parts in yet. I cancelled my entire day to be available for this. I need to speak with someone ASAP. I am currently on hold with customer service line (for the last ** minutes) **Background on previous complaint: original serviceman (on second appt after ordering parts) told me he could not move the dishwasher and I would need to pay someone to lift my granite countertop or top up my floor. My father and husband were able to do it in ** minutes. When the original person came back, he fixed the pump but managed to break the door springs and did not fix the handle. He refuses to take responsibility and told me it was wear and tear (even though it worked before and when he was here). I asked to switch service providers.

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American Home Shield

Customer service issue
Reported by GetHuman-briepusa
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 788 others
0 customers following this

Timeline

GetHuman-briepusa started working on this issue
Nov 13th, 2018 9:39pm

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