Flight to Germany in September was cancelled, but I still do not have the refund. Plea...

GetHuman5433170's customer service issue with American Airlines from November 2020

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The issue in GetHuman5433170's own words
Flight to Germany in September was cancelled, but I still do not have the refund. Please advise status of refund. THANKS**Barry & Jean Light*Info:**FWA-CLT-MUC-PRG-ORD**Reference**OPASX*Itinerary*Outbound*Total **hr **m** American Airlines **** * Class S * Economy**hr **m*Depart*Sep **, *******:** AM*Fort Wayne International Airport*Fort Wayne, IN*FWA*Arrive*Sep **, *******:** AM*Charlotte Douglas International Airport*Charlotte, NC*CLT*Airline Reference ALYPSX * Miles *** * Canadair Regional Jet ****AA**** is operated by Psa Airlines as American Eagle**hr *m connection*** American Airlines *** * Class P * Premium Economy**hr **m*Depart*Sep **, *******:** PM*Charlotte Douglas International Airport*Charlotte, NC*CLT*Arrive*Sep **, *******:** AM*Franz Josef Strauss Airport*Munich, Germany * Terminal **MUC*Airline Reference ALYPSX * Miles **** * Airbus Industrie A***-****Inbound*Total **hr **m** American Airlines *** * Class P * Premium Economy***hr **m*Depart*Sep **, *******:** PM*Vaclav Havel Airport Prague*Prague, Czech Republic * Terminal **PRG*Arrive*Sep **, *******:** PM*O'Hare International Airport*Chicago, IL * Terminal **ORD*Airline Reference ALYPSX * Miles **** * Boeing ***-*****hr **m connection*** American Airlines **** * Class N * Economy**hr *m*Depart*Sep **, *******:** PM*O'Hare International Airport*Chicago, IL * Terminal **ORD*Arrive*Sep **, *******:** PM*Fort Wayne International Airport*Fort Wayne, IN*FWA*Airline Reference ALYPSX * Miles *** * Canadair Regional Jet ****AA**** is operated by Skywest Airlines as American Eagle*Baggage Policies * American Airlines

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American Airlines

Customer service issue
Reported by GetHuman5433170
Nov 4th, 2020 - 9 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 2532 others
0 customers following this

Timeline

GetHuman5433170 started working on this issue
Nov 4th, 2020 6:13pm