American Airlines Customer FAQ

To add your Known Traveler Number (KTN) to your boarding pass, log in to your American Airlines account, go to "Your account," and update your traveler information with your KTN. You can also add it during the booking process or by updating an existing reservation in the "Manage trips/Check-in" section on the American Airlines website. Ensure your KTN is added before check-in.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

For international travel, the maximum dimensions for checked baggage allowed by American Airlines are 62 inches (158 cm) in total dimensions (length + width + height). The maximum weight is typically 50 pounds (23 kg) for economy class, and 70 pounds (32 kg) for business or first-class.

Yes, American Airlines does charge a service fee for reservations made or changed through a customer service agent over the phone. This is in addition to any potential charges associated with the reservation itself. Utilizing online services for reservations is a good way to avoid this additional fee.

If you have changed your email and forgotten your AAdvantage number, American Airlines can still assist you. They hold the ability to look up your AAdvantage account using your personal information. With proper authentication, they can update your email address in their system and help you recover your AAdvantage number. Start the process by reaching out to them directly through the contact information link on this page. They'll walk you through the necessary steps to resolve your issue. Remember that you'll need to verify your identity for account security.