Today ( ******) I had an odd experience at the DFW terminal and thought American Airli...

GetHuman-ckosand's customer service issue with American Airlines from March 2019

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The issue in GetHuman-ckosand's own words
Today ( ******) I had an odd experience at the DFW terminal and thought American Airlines should be aware. I visited the womens restroom near terminal ** upon my arrival at **am. There are only * stalls and it seemed that only one or *-* were being used. The other stalls were occupied ,the individuals kept flushing but no one ever came out. About ** minutes later I decided to go back before my next flight. This time only one stall was available. The other * were occupied for a lengthy time. Once again the toilets kept getting flushed but no one ever came out. FINALLY , when the individuals DID come out I noticed they were Airport employees , they had a green tag. One of the Ladies stayed in the restroom and was having a long conversation on her phone. They may have been on an employee break , however passengers were having to wait a long time for the facility. I just thought you should be aware. Cynthia Kosanda

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American Airlines

Customer service issue
Reported by GetHuman-ckosand
Mar 2nd, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 8154 others
0 customers following this

Timeline

GetHuman-ckosand started working on this issue
Mar 2nd, 2019 1:10am

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