Hi!*Hello! My father ,Dr.Aaron Birch wrote to you for the transfer of my deceased mothe...

GetHuman1344563's customer service issue with American Airlines from October 2018

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The issue in GetHuman1344563's own words
Hi!*Hello! My father ,Dr.Aaron Birch wrote to you for the transfer of my deceased mother's miles which was resolved and he told me to contact you about a ticket I could not use..... The ticket problem was resolved but I have yet to recieve the paper voucher in the mail. .I have forwarded the laast email I sent to Customer Service and the reference number. I don?t know how important the paper voucher is and if I will be able to make a future reservation with only the reference. *I have * AA numbers which I don't know if they are any good: *****E*Y**One with citi AAdvantage last * numbers of the card *****I don't know if this information is useful but I enclosed it anyway. *I hope to get a response soon since i haven't recieved anything from Customer service yet.. *Thank you**Dear Helaman Mancia, ,*On August **,**** I recieved your response where a voucher would be sent by mail.It is almost * months later and I have not recieved anything yet. I don't know if maybe it was lost in the mail. Can it be redeemed anyway'? Maybe it can be sent by email ,I really appreciate your consideration.** The reference * *-***********

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American Airlines

Customer service issue
Reported by GetHuman1344563
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 4165 others
0 customers following this


GetHuman1344563 started working on this issue
Oct 14th, 2018 9:13pm