Our flight was canceled only a few hours before our flight. We missed a family function...

GetHuman-meegs's customer service issue with American Airlines from October 2018

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The issue in GetHuman-meegs's own words
Our flight was canceled only a few hours before our flight. We missed a family function and special appointments that we had to reschedule and it cost us more money. We were supposed to fly from Phoenix to San Diego and arrive at *am. American Airlines then took us to LA where we had to wait and then San Diego . We missed a check in time at a hotel where we spent a lot of money. Our family was waiting for us and we missed an important event that we can never get back. Not only did American Airlines charge us for our bags after all this but they offered no apology or any kind of customer service for the troubles we went through. This is the first and last time we will travel with American Airlines unless they fix this problem. We missed a wedding because of you and you offer no apologies or even assistance in helping us get to our destination. For what should’ve been **minutes.. we spent * hours

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American Airlines

Customer service issue
Reported by GetHuman-meegs
Oct 14th, 2018 - 4 years ago
I have an issue with American Airlines too
Not resolved
Seen by 6 customers so far
Similar issue to 4162 others
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GetHuman-meegs started working on this issue
Oct 14th, 2018 7:52pm

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