We are flying American Airlines from PHX to CLT * **** and then on to MYR ***** on Sept...
GetHuman967437's customer service issue with American Airlines from August 2018
22 views | 2647 similar | 0 following
Help with my American Airlines issue
First: share to improve GetHuman967437's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman967437 to get a American Airlines rep on the line!
Always use the GetHuman Phone to call American Airlines. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman967437 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman967437's own words
We are flying American Airlines from PHX to CLT * **** and then on to MYR ***** on September * and returning on September ** MYR to CLT ***** and CLT to PHX *****. My husband had a stroke. He is mobile but needs his walker for stability. *). How do I transport the walker once we are heading into the plane? Do I need a cover or will it be OK just folded up?**). Do you have pre-boarding and do I get that at check in or can I arrange it ahead of time?**). Is there transportation from ticketing to the gate as he does not have the staminal to walk as far as most gates are?**). He has multiple joint replacements so he always has to be either hand or machine scanned at security. Will there be any problem with the process or is there someone who helps us with this? *Our names are David Louis Schenkar and Cheryl Ann Dill Schenkar AA confirmation code HCNGTZ*We already have seat assignments.*Thank you for your assistance.
GetHuman967437 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman967437 fixed the problem
We are waiting for GetHuman967437 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common American Airlines customer problems.