On ********* I was booked on a flight from Harrisburg Pa to Charlotte to Aruba my fligh...

GetHuman-tomathom's customer service issue with American Airlines from July 2018

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The issue in GetHuman-tomathom's own words
Get home ... On ********* I was booked on a flight from Harrisburg Pa to Charlotte to Aruba my flight was canceled the second flight that day was cancelled so they booked us on a flight to Philadelphia to Miami to Aruba with a return direct from Aruba to Philadelphia now here at Aruba airport I’m told the flight is over booked and we have ok seats on our ticket. Is it possible to tell me if we are on the flight. Flight *** name is Thomas Collins
Because your airline caused us nearly two days of vacation we had to drive to Philadelphia from Harrisburg fuel we used, time just to name a few. I just believe that your airline is lacking a dedication to the quality of services to your costumers
Keep your end of the agreement we paid we are on time and you failed at everything so far
Why are you not good airline
Changed airports tried to understand and oh ya paid for the services and you and other airlines are not held to any kind of penalties
I have an issue with American Airlines too
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American Airlines

Booking
Customer service issue
Reported by GetHuman-tomathom
Jul 1st, 2018 - a yr ago
I have an issue with American Airlines too
Fixed
Seen by 5 customers so far
Similar issue to 1782 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-tomathom started working on this issue
Jul 1st, 2018 2:59pm
GetHuman-tomathom indicated the issue is not fixed yet.
Jul 1st, 2018 4:04pm
GetHuman-tomathom indicated the issue is not fixed yet.
Jul 1st, 2018 4:15pm
GetHuman-tomathom indicated the issue is not fixed yet.
Jul 4th, 2018 4:17pm