On ********* I was booked on a flight from Harrisburg Pa to Charlotte to Aruba my fligh...
GetHuman-tomathom's customer service issue with American Airlines from July 2018
15 views | 1782 similar | 0 following
Help with my American Airlines issue
Next: our robot will wait on hold for GetHuman-tomathom to get a American Airlines rep on the line!
Always use the GetHuman Phone to call American Airlines. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman-tomathom's own words
Get home ... On ********* I was booked on a flight from Harrisburg Pa to Charlotte to Aruba my flight was canceled the second flight that day was cancelled so they booked us on a flight to Philadelphia to Miami to Aruba with a return direct from Aruba to Philadelphia now here at Aruba airport I’m told the flight is over booked and we have ok seats on our ticket. Is it possible to tell me if we are on the flight. Flight *** name is Thomas Collins
Because your airline caused us nearly two days of vacation we had to drive to Philadelphia from Harrisburg fuel we used, time just to name a few. I just believe that your airline is lacking a dedication to the quality of services to your costumers
Keep your end of the agreement we paid we are on time and you failed at everything so far
Why are you not good airline
Changed airports tried to understand and oh ya paid for the services and you and other airlines are not held to any kind of penalties
I have an issue with American Airlines too
How GetHuman-tomathom fixed the problem
We are waiting for GetHuman-tomathom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common American Airlines customer problems.