This is pure madness, and I am furious at American Airlines. I am on business travel...

GetHuman805615's customer service issue with American Airlines from June 2018

7 views | 1555 similar | 1 following
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The issue in GetHuman805615's own words
This is pure madness, and I am furious at American Airlines. I am on business travel. My flight was supposed to take off at *:**pm. AA****, flying from Washington Reagan to Cincinnati tonight (** June).**I have been patiently sitting at the airport since before *pm (when we were supposed to board) . Over * hours later, we are still here, and we were told that they are waiting for a crew member. Really?!**I am requesting American Airlines to compensate for my time waiting with **,*** points or a $*** voucher. Please credit my account JND****.**This is certainly one of the worst airlines experiences ... not to mention the agents are just rude!**We are now told that it will be several more hours of waiting ... more to follow.**Vivian Hutson

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American Airlines

Customer service issue
Reported by GetHuman805615
Jun 21st, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1555 others
1 customer following this


GetHuman805615 started working on this issue
Jun 21st, 2018 2:09am

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