Hi there, I booked a flight to Colombia using my bank card last week while I was in Spa...

GetHuman-andymaun's customer service issue with American Airlines (UK) from December 2018

1 view
 | 
60 similar
 | 
0 following
Help with my American Airlines (UK) issue
First: share to improve GetHuman-andymaun's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-andymaun's next move: call American Airlines (UK).
The best way to get your problem resolved is to tap the button below to start calling American Airlines (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-andymaun may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-andymaun's own words
Hi there, I booked a flight to Colombia using my bank card last week while I was in Spain (it's an English bank), and my bank called me to check it was me for security reasons. I've only just realised that I think it blocked you confirming the payment. I've cleared things with the bank but am unsure if I now have to rebook my flights. It's a flight to Colombia via America on the **th December, with a return flight from Peru on the **th February. The name is Andrew Maunders. Not sure what other details I can give you as I don't actually have an email confirming the flights. It's not a problem for me to book new flights, as long as I'm not going to be charged for the old ones. Thanks
GetHuman-andymaun did not yet indicate what American Airlines (UK) should do to make this right.
I have an issue with American Airlines (UK) too
How GetHuman-andymaun fixed the problem
We are waiting for GetHuman-andymaun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines (UK)'s attention and get better help faster. Tap below to get started.
Having American Airlines (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-andymaun fixes it.
This email address isn't valid

American Airlines (UK)

Customer service issue
Reported by GetHuman-andymaun
Dec 5th, 2018 - a mon ago
I have an issue with American Airlines (UK) too
Not resolved
Seen by 1 customer so far
Similar issue to 60 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-andymaun started working on this issue
Dec 5th, 2018 2:31pm