On June **th I called booking.com to cancel my American best suites inn reservations ca...

On June **th I called booking.com to cancel my American best suites inn reservations cause of a Death in my family mark from booking .com made sure my reservation was canceled and also talked with the mgr of the American best inn and suites explained about the Death in my family and the mgr said that because of the circumstances that I would not be charged the cancellation fee I was charged July *th $*** I have talked to Booking .com they do have it documented where mark from Booking. Com talked to mgr from American best inn and suites and was told I would not be charged the cancellation fee here is my confirmation num ********** and also the pin num **** I would like my money returned to my account please it is sad I have to deal with this while also dealing with the death of my father