Why is it so difficult to get in touch with you. I have used very long time. Yoy have t...

GetHuman-altraa's customer service issue with Amazon from May 2021

Help with my Amazon issue
First: share to improve GetHuman-altraa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-altraa may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-altraa's own words
Why is it so difficult to get in touch with you. I have used very long time. Yoy have two numbers which does not work. I am a relative good costemer, so a little service would be good. But you are not the only one. You can hardly get in contact with any compagny today.*OK my problem is the new security rules. In the begining I got an sms with a number I should use, but now you and others instead sens a link - not even given a thought to the perhaps ** percent of the population not having a smartphone!!! *So I am finished bying!*Kind regard*Anna Louise Bay

GetHuman-altraa did not yet indicate what Amazon should do to make this right.

How GetHuman-altraa fixed the problem

We are waiting for GetHuman-altraa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-altraa
May 9th, 2021 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 49221 others
0 customers following this

Timeline

GetHuman-altraa started working on this issue
May 9th, 2021 3:02pm
GetHuman-altraa indicated the issue is not fixed yet.
May 10th, 2021 6:34am
GetHuman-altraa indicated the issue is not fixed yet.
May 10th, 2021 6:35am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies