I purchased a pair of Dan Post Milwaukee Boots on Amazon Warehouse,tracking indicated t...

GetHuman-acedan's customer service issue with Amazon from September 2020

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The issue in GetHuman-acedan's own words
I purchased a pair of Dan Post Milwaukee Boots on Amazon Warehouse,tracking indicated they were shipped along with a tracking number,they never arrived,I contacted customer service and was told I would be refunded the purchase price and could keep the boots "when they arrived,as of today they have never arrived,I contacted customer service via chat, went thru * different people requesting a discounted price on another purchase of the same boot's, I was told Amazon is not responsible for items sold on amazon warehouse, that is not what policy say's on the warehouse page, I do not expect to pay $** for a brand new un damaged pair of Dan Post boot's, I just think meeting in the middle would be fair, the customer service rep I chatted with obviously became agitated with me continuing as ask for a supervisor and began calling me "Buddy", I don't know this person, certainly not a "Buddy" and kept offering me a $* credit,I ma a linehaul driver for Fedex Ground, if I intentionally ran over you car would you be happy with me offering you a $* credit on a tank of gas?,no, although this is a extreme example,principle is the same.

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Customer service issue
Reported by GetHuman-acedan
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 89180 others
0 customers following this


GetHuman-acedan started working on this issue
Sep 28th, 2020 12:09am