I have been a prime member for many years and spend a lot of money with Amazon and alwa...

GetHuman-jrlstump's customer service issue with Amazon from April 2020

Help with my Amazon issue
Before contacting them, items GetHuman-jrlstump may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-jrlstump's own words
I have been a prime member for many years and spend a lot of money with Amazon and always been treated fairly.On many orders there might be two items that are sold as a unit, but the price is for two items and there is usually a picture of the two items listed and again listed as one unit. *I have purchased many items marketed in this way.So when I saw a picture of two bottles of Hatch Green Chile for a certain price I decided to purchase it.When I received it I then noticed that there was only one item and proceeded to check the order. And yes, it states only one bottle even thought the picture shows two bottles.I consider this a clever marketing scheme and not what I would expect from Amazon! I feel I was taken advantage of with this type of underhanded marketing.

GetHuman-jrlstump did not yet indicate what Amazon should do to make this right.

How GetHuman-jrlstump fixed the problem

We are waiting for GetHuman-jrlstump to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jrlstump
Apr 19th, 2020 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 58220 others
0 customers following this

Timeline

GetHuman-jrlstump started working on this issue
Apr 19th 5:09pm
GetHuman-jrlstump shared this issue with friends on Facebook
Apr 19th 5:10pm