While ordering a Kindle Edition eBook yesterday, The Glass Hotel (Order * D...

GetHuman-olcromny's Dispute a Charge issue with Amazon from April 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-olcromny's own words
While ordering a Kindle Edition eBook yesterday, The Glass Hotel (Order * D**-*******-*******) @ $**.** while attempting to send this eBook to both my Kindle devices, I must have unintendedly ordered the audible version Also, By Mistake (Order* - D**-*******-*******) @ $**.**. It would not make sense to me to order two versions of the same book?! I do NOT EVEN HAVE AN AMAZON APP, OR HAVE EVER USED ONE. I realized my mistake Today, when I was reviewing my emails, but when I attempted to Return*Refund the Audible version, there was No Option available for me to do so. I am a long time Amazon customer in-good-standing, and am turning to you to help me resolve my mistake. I have NO USE for this Audible version. I realize that once delivered it is virtually Impossible to return it, though if Amazon can do this I would be perfectly happy. However, if this CANNOT be done I am reaching out to you, in light of my error, to have the $**.** spent for an item I do NOT intend to use, be either refunded or credited to my account. I appreciate your help in eliminating the cost of my error. Thank you for your assistance in this matter. Anthony Serio

GetHuman-olcromny did not yet indicate what Amazon should do to make this right.

I have an issue with Amazon too
How GetHuman-olcromny fixed the problem

We are waiting for GetHuman-olcromny to fix the problem and share the solution with the rest of us customers.

Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
Where Can I Find My Amazon Account Number?Is It Possible to Merge Two Amazon Accounts?How Do I Check the Balance on My Amazon Gift Card?How Do I Request a Refund to a Gift Card from Amazon?How Do I Buy a Gift Card from Amazon?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Amazon Kindle Fires will not download Amazon ebookscustomer order number: *D**-*******-********I ordered Kindle edition of The Kashm...order*d**-*******-*******...this is a kindle order,i don't own a kindle and did n...Problem w kindle ebook downloadingIn Amazon I ordered a book and it is supposed to be delivered yesterday but still...cancel the Kindle order D**************** I ordered the hardback insteadChase ACCT. No **** **** **** **** *Amazon Order No. D...I ordered the novel "Landfall." It turned out to be a Kindle edition, which was n...I accidentally bought a Kindle edition of novel "Landfall." I will be ordering a...Hello amazon..actually yesterday I have order for a bride to be glass..I have pla...
FIX: Actually I too had a problm with orduring the product..and I didn't recI ever...
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Dispute a Charge issue
Reported by GetHuman-olcromny
Apr 18th, 2020 - 3 years ago
I have an issue with Amazon too
Fixed
Seen by 19 customers so far
Similar issue to 57965 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-olcromny started working on this issue
Apr 18th, 2020 8:23pm
GetHuman-olcromny indicated the issue is not fixed yet.
Apr 19th, 2020 4:34am
GetHuman-olcromny indicated the issue is not fixed yet.
Apr 19th, 2020 4:33pm
GetHuman-olcromny confirmed the issue is fixed. Hooray!
Apr 21st, 2020 4:01am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies