Hello, I am intrested in buying an LG**GL***-B monitor from Amazon.**I've found that it...

GetHuman-mikemefi's Return an Order issue with Amazon from February 2020

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The issue in GetHuman-mikemefi's own words
Hello, I am intrested in buying an LG**GL***-B monitor from Amazon.**I've found that it costs ****€ from amazon.de and ****€ from amazon.it (With the shipping cost, to my location in Greece, included, so the actual monitor's worth is ***€. It's about **€ shipping cost from Germany and **€ shipping cost from Italy)**I've bought a ***€ monitor * years ago from amazon.de, but never had to use the warranty, so I don't know how it works.**Since I am paying all that money, I'd like to know, what happens when I do require to use your warranty?**Do I have to pay for my item to be shipped back to you, so you can check it yourselves then pay for you to ship it back to me? Do I only have to pay to ship it back to you?**Do you cover all the costs regarding the warranty?*(You pay for my costs to send it back and you replace it free of charge?)**This particular monitor can arrive with burned pixels or extreme IPS glow on the corners, so I am prepared to send it back if needed. Would those * issues count as a proper excuse to return it free of charge?**What If i simply change my mind, after opening it and decide I want to return it, for whatever reason, can I return it free of charge?***That's all.**In Short, I am intrested in paying the ammount of ***€-***€ and never have to worry about spending anything extra, If it's DOA or I have to use the warranty down the line.

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Amazon

Return an Order issue
Reported by GetHuman-mikemefi
Feb 27th, 2020 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 48771 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-mikemefi started working on this issue
Feb 27th, 2020 10:45am
GetHuman-mikemefi confirmed the issue is fixed. Hooray!
Feb 28th, 2020 8:38pm