Poor packaging resulting in damage to item. Previous order of the same product resulted...

GetHuman-johndben's customer service issue with Amazon from December 2019

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The issue in GetHuman-johndben's own words
Poor packaging resulting in damage to item. Previous order of the same product resulted in receiving that was too old to use. I disposed the latter article and am not happy with the most recent item but I may try to use it as it is a sealant and I need to repair some leakage to my rv roof (we are experiencing frequent rain storms. The latest package had one tube of sealant in a box that would hold at least ** of the same items. There was no packaging that would protect or refrain the sealant from being damage. Therefore the tube ends were banged about and damage (be it may be useable. I use this sealant frequently and an now not sure where to order it and be better assured that I will receive the item in good condition. If you check your files you will find that two of my recent orders were for on tube of Dico Self-leveling Sealant. Your reply will be appreciated. Sincerely, John d bentley

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Customer service issue
Reported by GetHuman-johndben
Dec 20th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 54580 others
0 customers following this

Timeline

GetHuman-johndben started working on this issue
Dec 20th, 2019 6:30pm
GetHuman-johndben indicated the issue is not fixed yet.
Dec 22nd, 2019 4:13pm
GetHuman-johndben indicated the issue is not fixed yet.
Dec 22nd, 2019 4:19pm

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