Unable to order a new ebook as apparently there is a billing problem, if this cannot be...

GetHuman2898295's Problem With an Order issue with Amazon.com (UK) from May 2019

Help with my Amazon.com (UK) issue
The issue in GetHuman2898295's own words
Unable to order a new ebook as apparently there is a billing problem, if this cannot be resolved I will cancel altogether, having attempting several different ways of getting through to you, I am now very frustrated and extremely disappointed. Ihave been using Kindle since about August **** and have read many books on the device. This is the first time I have not been able to speak to anyone or resolve a problem with Kindle. At present I am using my Kindle Fire as my Kindle reading device had a problem last year and I have been offered a discount for a replacement which as yet I have not activated. Please reply soon. I would prefer to speak to someone soon.
GetHuman2898295 did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman2898295 fixed the problem
Eventually found e telephone number that worked and got through. Once wherever helpful, problem resolved
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Amazon.com (UK)

Problem With an Order issue
Reported by GetHuman2898295
May 10th, 2019 - 2 mons ago
I have an issue with Amazon.com (UK) too
Fixed
GetHuman2898295 shared how to fix
Seen by 3 customers so far
Similar issue to 17918 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman2898295 started working on this issue
May 10th 11:44am
GetHuman2898295 confirmed the issue is fixed. Hooray!
May 10th 3:58pm