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Name on account, Billing address, Phone number, Email address, and Order number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-londonoi's own words
Hi,*I just made an order: ref *******************The total came to €**.** euro “and qualified for free shipping”.*I clicked on ‘buy now’ and then had to search for the total and it showed €**.** taken from my credit card. *Amazon Showed €**.** as the final price and at no time until “AFTER THE PURCHASE” was complete did it show €**.**. This is not the first time and I have been let down. I am shocked at Amazon acting in this manner.. *please now credit my card with €*.**euro and pass my mail to your Management. *Customers cannot be treated in this manner. *Sincerely, Paul Kelly
GetHuman-londonoi did not yet indicate what Amazon.com (Germany) should do to make this right.
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