I placed an order on December **st for a Fuji camera and a package of film. My order wo...

GetHuman-nnowlin's customer service issue with Amazon.com (Germany) from January 2019

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The issue in GetHuman-nnowlin's own words
I placed an order on December **st for a Fuji camera and a package of film. My order wouldn’t process, saying my method of payment failed. I called my bank and was told that I have to let them know in advance when I want to make an international purchase. They opened account so I placed another order for the camera and film. I was charged twice for this order. One camera and two packs of film were delivered, however the second camera never arrived. I need a refund for the second camera that was ordered by mistake. Please check my orders and see what happened. Thank you, Nancy Nowlin.
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-nnowlin
Jan 15th, 2019 - 9 mons ago
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Jan 15th 4:08pm