So I ordered a pair of Venum boxing gloves from Amazon. I've recently only moved in to...

GetHuman1021950's customer service issue with Amazon.com (Germany) from August 2018

Help with my Amazon.com (Germany) issue
The issue in GetHuman1021950's own words
So I ordered a pair of Venum boxing gloves from Amazon. I've recently only moved in to Germany, on the mailbox in my apartment my name is listed as Benztio only, on Amazon it's Jordan, my full name is Jordan Benztio. DHL packet services delivered the package to Mr. Muller, but he said he returned the item because he cannot find a Jordan in the residences list, however, the item is listed as delivered on my Amazon account, would appreciate it greatly if you could help. Thanks!
GetHuman1021950 did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman1021950 fixed the problem
Got a refund, placed another order
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman1021950
Aug 22nd, 2018 - 3 mons ago
I have an issue with Amazon.com (Germany) too
Fixed
Seen by 6 customers so far
Similar issue to 405 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman1021950 started working on this issue
Aug 22nd 6:06am
GetHuman1021950 indicated the issue is not fixed yet.
Aug 22nd 7:25am
GetHuman1021950 confirmed the issue is fixed. Hooray!
Aug 23rd 7:08am