Order ***********Not received*UPS driver drove by but did not leave any message in box...

GetHuman-jacintac's customer service issue with Amazon.com (Germany) from August 2018

Help with my Amazon.com (Germany) issue
The issue in GetHuman-jacintac's own words
Order ***********Not received*UPS driver drove by but did not leave any message in box to indicate it was being delivered. Parcel was returned so I have no idea where the parcel is*In my account it says I have received it**Kindly refund my full amount I the card I have used*Thanks
GetHuman-jacintac did not yet indicate what Amazon.com (Germany) should do to make this right.
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Amazon.com (Germany)

Customer service issue
Reported by GetHuman-jacintac
Aug 22nd, 2018 - 3 mons ago
I have an issue with Amazon.com (Germany) too
Fixed
Seen by 4 customers so far
Similar issue to 404 others
0 customers following this
Items needed
Name on account
Billing address
Phone number
Email address
Order number
Timeline
GetHuman-jacintac started working on this issue
Aug 22nd 6:05am
GetHuman-jacintac confirmed the issue is fixed. Hooray!
Aug 22nd 7:06am