this is Karim Taha i have an account under the number ************** I placed an order for some supplementary health products which i couldn't receive because i had to fly unexpectedly to egypt, i just assumed Amazon would refund the money back but they didn't. I just want my money as every time the i use the website to try to reach the contact us page or to find any way to contact them by email, the website just asks me to log in again and take me to my book orders. or it asks me for my bank statement for my card which is information i am not comfortable sharing.
GetHuman-karim_ha did not yet indicate what Amazon.com (Germany) should do to make this right.
I have an issue with Amazon.com (Germany) too
How GetHuman-karim_ha fixed the problem
We are waiting for GetHuman-karim_ha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.