I cancelled my Amazon account on **********. Since then I've had * calls on my landline...

GetHuman-edithgra's customer service issue with Amazon Local from July 2020

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The issue in GetHuman-edithgra's own words
I cancelled my Amazon account on **********. Since then I've had * calls on my landline saying an amount of money will be taken from my bank account, these amounts where, $**.**, $**.**, $**.**. to keep my account open. The calls are recorded, they say to push * to speak to an operator. I did this once, told the person I had cancelled my account. I was told according to their records is hadn't been cancelled. This is extremely annoying & frustrating. I contacted my bank told them the situation & that they would put a watch on my account. I realise theses are probably scam calls, but it's still extremely annoying. I would think Amazon as a company who sells world wide, would have things in place, so this doesn't occur. I've tried previously to contact you buy phone, but the phone numbers I rang got no answer, apparently disconnected. I would appreciate a reply, as to what Amazon intends to do about this situation. Thanking you, Coral Jones

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Customer service issue
Reported by GetHuman-edithgra
Jul 15th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 290 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-edithgra started working on this issue
Jul 15th, 2020 7:16am

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