Order* ***-*******-*********While checking the status of my order on my phone I acciden...

GetHuman-kiphomes's Cancel order issue with Amazon Corporate Accounts from July 2020

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The issue in GetHuman-kiphomes's own words
Order* ***-*******-*********While checking the status of my order on my phone I accidentally selected the cancel order button. I immediately realized what happened and reached out to customer service after I couldn't find a way to correct it. I was informed by * customer service chat representatives that there is no way to correct it, even with the item "out for delivery". All suggested I reorder the item. I did not want the item to be delayed as I needed it today.**There should be an option within a certain timeframe to uncancel an item in circumstances suchas this. **It seems this is a waste of resources and time on both sides of the transaction to not be able to address this.**Thoughts ?

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Amazon Corporate Accounts

Cancel order issue
Reported by GetHuman-kiphomes
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 247 others
0 customers following this


GetHuman-kiphomes started working on this issue
Jul 8th 5:33pm

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