I ordered info to carry on quite necessary health issues. They sent me with my informat...

GetHuman-grnyjany's customer service issue with Amazon Corporate Accounts from January 2019

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The issue in GetHuman-grnyjany's own words
I ordered info to carry on quite necessary health issues. They sent me with my information but not in my name. It says “Jami Spears”. My*name is “Janis Coutre-Bauer”This would be an issue with the emergency’s and hospitals should I need them. The company asked that I send a photo via email. The email was sent with a picture. They did not get it. I also attempted to speak to someone at Amazon. Impossible. I frequently use Amazon and had no problems. Now, when I need it most, I can’t get what I must have available should I need emergency care. I have a Stent in my major artery right in the middle of my chest. If they give me CPR it will crush my stent, I will get NO air, and most likely die. I have Emphysema and use inhalers to help my breathing. I have PTSD. I’m on blood thinners and could die if I’m bleeding, should I be injured in a car accident. I have two cemented disks in my neck and a titanium rod in my lower back. The tags (like the Miltary wear) can show these health issues as well as showing my name. There are five (*) lines but, as my picture will show, the Jami Spears that I recieved shows SEVEN LINES . Therefore my photo shows that I CAN have my info correctly completed. Line (*) NO COR OR MRI, (*) BLOOD THINNERS, (*) EMPHYSEMA, (*) PTSD, (*) SPINAlL SURGERIES, (*) Janis, and then *(*) Coutre-Bauer. I do have Jami Spears name on my information on * lines. I do have the picture. Jami Spears must be wondering where her tags are? Maybe she got MY name.This is a SERIOUS problem. It needs to be corrected. I spend a lot of money on Amazon and I’m sure you could look that up. Can’t spent money if I’m dead.*Please request a picture on something that allows me to send you the picture? Please help me get the right information in my name?

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Amazon Corporate Accounts

Customer service issue
Reported by GetHuman-grnyjany
Jan 3rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 90 others
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Timeline

GetHuman-grnyjany started working on this issue
Jan 3rd, 2019 10:35pm
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Jan 3rd, 2019 10:36pm