Urgent

GetHuman4788976's Account Access issue with Amazon Canada from May 2020

Help with my Amazon Canada issue
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Before contacting them, items GetHuman4788976 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4788976's own words
Buy stuff and make you money ... I am a first time Amazon user, and I am HIGHLY disappointed!!..I spent a long time choosing items for an order only to find out my Mastercard debit isn't working...so I "revised" my payment method by purchasing two prepaid credit cards to make my purchase...I talked to someone over the phone who confirmed that it should be all good....then THOUGHT finally I was making my purchases, only to find that now my account is frozen (I'm guessing because I used two different cards)..now I got a message saying" you were unable to unlock my account!!!..I have wasted so much time and energy trying to make my purchases!!! I was so excited to use Amazon...now I'm CHOKED!..I keep getting the run around...I cant log in to my account now...I have no idea if my cards were charged!!!you better do something drastic to keep me on board, or I'm going on WISH. I'd rather speak to someone in person. My phone number is **********.
Trying to buy stuff and make you money

GetHuman4788976 did not yet indicate what Amazon Canada should do to make this right.

Trying to buy stuff and make you money
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Amazon Canada

Trying to buy stuff and make you money
Account Access issue
Reported by GetHuman4788976
May 7th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 3644 others
0 customers following this

Timeline

GetHuman4788976 started working on this issue
May 7th 9:12pm

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