Concerned that someone must have hacked into my account.t

GetHuman3913278's customer service issue with Amazon Canada from November 2019

Help with my Amazon Canada issue
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Name on the account, Billing address, and Email address on the account
The issue in GetHuman3913278's own words
Hello,*I received the email below about gloves I bought from Amazon.ca last Christmas. The golves were very good and I have not requested a refund. It seems as if someone has accessed my account my account since they know I bought gloves from Amazon. I believe that this is a phishing email. The headingof the enmail is: $** as compenstion via Pay Pal or Gift Card. The email is from:*LinRyan(RyanDay* *****@***.com**Sincerely, ANne Christians ***Hello Anne Christians,*Thanks for your purchasing FanVince winter sports gloves on Amazon.**Here is the product link:** https:**www.amazon.ca*Leather-Thermal-Insulated-Driving-Cycling*dp*B**HLKQH*X***This is Ryan, from FanVince Customer Service Team, I am sorry to bother you.**I am so sorry for your unhappy shopping experience that you mentioned in your review.**Your ReviewLink: ** https:**www.amazon.ca*gp*customer-reviews*R*IPPCDA*IUW*ref*cm*cr*getr*d*rvw*ttl?ie*UTF*&ASIN*B**HLKQH*X****It's our huge mistake that did not supervise quality of product in a strict way.**We're in deep reflection and upgraded the product during the past time, that's why i am contacting you now, please accept our sincere apology.** **Here are * options we can help you fix your problem***. Free Replacement of Any Glove Plus $** as compensation via Paypal or Gift Card ( A **% off code will be sent if you choose to get a replacement)***. Full Refund Plus $** as compensation via Paypal or Gift Card ( If you don't wanna replacement)**Note: Please reply with your paypal address or paypal link, so that i can apply refund for you at once. Thank you.** **Please tell us which solution you would choose, I would be very happy to help you arrange further step.** **We care every advice from our every customer so much, if you're satisfied with our solution and service, **could you please help change your amazon review into * or * or delete it for us? We would be very grateful and appreciated. ** **It's our great honor to have your reply.**Ryan**Best Regards**FanVince Customer Service Team

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Amazon Canada

Customer service issue
Reported by GetHuman3913278
Nov 10th, 2019 - a year ago
Not resolved
Seen by 28 customers so far
Similar issue to 254 others
0 customers following this

Timeline

GetHuman3913278 started working on this issue
Nov 10th, 2019 3:23am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 3:47am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 3:58am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:00am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:00am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:00am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:01am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:02am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:03am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:03am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 13th, 2019 4:03am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 16th, 2019 2:36am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 16th, 2019 2:38am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 16th, 2019 2:38am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 16th, 2019 2:38am
GetHuman3913278 indicated the issue is not fixed yet.
Nov 16th, 2019 2:54am

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