Hello*I am Rakesh Patel, booked my ticket from Budapest to Rome (AZ ***) and from Rome...

GetHuman-yogirake's customer service issue with Alitalia from February 2019

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The issue in GetHuman-yogirake's own words
Hello*I am Rakesh Patel, booked my ticket from Budapest to Rome (AZ ***) and from Rome to New Delhi (AZ ***) Travel datr ** Feb ****. Booking Reference number R**EDC. Now flight AZ*** is delayed at Budapest by ** min as we will be unable to catch connected flight AZ*** from Rome.Alitalia offered alternate flight from Budapest to Paris (Air France-AF****) and Paris to New Delhi (AI ***) . They issued boarding pass for Budapest to Paris but not issues for second one Paris to New Delhi. Alitalia says that will be issued at Paris. But we came to know from our Travel agent that connected flight Air India booking not confirmed and has been cancelled. Now what's the fact??. We needs to reach India today . Please check and confirm the connected flight. It will be difficult if we reach Paris and come to know that our booking is not there or we have to stay at Paris till second flight booking within a day.*It will be apprecible if you help to confirm the booking.*Regards**Rakesh Patel

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Alitalia

Customer service issue
Reported by GetHuman-yogirake
Feb 19th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 197 others
0 customers following this

Timeline

GetHuman-yogirake started working on this issue
Feb 19th, 2019 1:48pm

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