Hello i ordered hair last Thursday ****** and the vender said because of the Chinese ne...

GetHuman-jewesmit's customer service issue with Aliexpress Service from February 2019

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Hello i ordered hair last Thursday ****** and the vender said because of the Chinese new year there would be a dely in shipping and it woulnt be shipped until the **th of this month so i said okay that was fine so sunday the **th of this month the vender said my order has been shipped and gave me a fedex tracking number so i tracked my package it said it will be at my house on Tuesday ******* at **:** am so on tuesday after **:** my tracker said my package has not even been moved so i text the vender she said its still delays i said okay so that following Wednesday i see fedex trucks everywhere even yesterday i seen them and people in my building got there packages from fedex so i text the vender and told her she said be patient its still delays so this morning i called fedex they said they have no delays the vendor never gave them any package to send to me so i text the vender what happened on the phone with fedex now she says its snow in china thats why its bot here u will receive it monday but still she has not shipped my hair i been texting her all day no response i think this is a scam im highly upset and i want a refund can u please help me with getting that?
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Customer service issue
Reported by GetHuman-jewesmit
Feb 15th, 2019 - 8 mons ago
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