O Organics sells a shelf stable ** oz soy milk, but recently changed the shape of the c...

GetHuman-chazzmor's customer service issue with Albertsons from August 2019

Help with my Albertsons issue
The issue in GetHuman-chazzmor's own words
O Organics sells a shelf stable ** oz soy milk, but recently changed the shape of the carton from a rectangle to a cube shape, which was no problem but they also changed the ingredient list. The original carton ingredient list contained no carrageenan, which is why I bought it. The new carton now lists carrageenan as an ingredient, so I stopped buying it, but I wonder how many people failed to look at the ingredient list and just assumed the carton shape changed, but not the ingredients. It just seemed like a sneaky way to add an ingredient that many consumers try to avoid. On a good note, their ** oz refrigerated soy milk is still carrageenan free, but I will look at the ingredient list EVERYTIME that I purchase any O Organic products.

GetHuman-chazzmor did not yet indicate what Albertsons should do to make this right.

How GetHuman-chazzmor fixed the problem
I read the label every time I buy an O Organics product no matter how often I buy the same product.
Do you have a customer issue as well?
We can help you get Albertsons's attention and get better help faster. Tap below to get started.
Having Albertsons issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Albertsons

Customer service issue
Reported by GetHuman-chazzmor
Aug 28th, 2019 - 2 years ago
Fixed
GetHuman-chazzmor shared how to fix
Seen by 18 customers so far
Similar issue to 37 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-chazzmor started working on this issue
Aug 28th, 2019 9:48pm
GetHuman-chazzmor confirmed the issue is fixed. Hooray!
Sep 1st, 2019 6:34am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies