Buen dia, ayer quedaron en llamarme sobre el reclamo * ******** en habla espa*ol y no r...

GetHuman3208554's customer service issue with Alamo from July 2019

Help with my Alamo issue
The issue in GetHuman3208554's own words
Buen dia, ayer quedaron en llamarme sobre el reclamo * ******** en habla espa*ol y no recibi respuesta.Es con relaci*n a la reservaci*n que se hizo desde Mayo ** - **** para * vehiculos en Kansas City y al llegar nos dijeron que el que tenia * de reservaci*n ********** no existia a pesar de ya haberlos pagado y hubo que pagar en el lugar de nuevo y mucho mas dinero aun por el que no aparecio el * Julio-**** , les solicito el reembolso ya que el vehiculo estaba pagado en su totalidad pero aun asi la Sra.Rebeca en Kansas dijo no aparecia nada en el sistema y de $***.** que ya se habian pagado nos cobro en el lugar $*,***.** por un error no se de quien pero mio no fue ya que les reserve y pague desde Mayo **-**** ambos vehiculos.Les agradecere me ayuden a resolver esto lo antes posible ya que en parte por esos otros gastos se nos han da*ado parte de las vacaciones en Kansas , gracias antisipadas.

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Alamo

Customer service issue
Reported by GetHuman3208554
Jul 7th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 312 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman3208554 started working on this issue
Jul 7th, 2019 5:59pm
GetHuman3208554 confirmed the issue is fixed. Hooray!
Jul 7th, 2019 10:16pm
GetHuman3208554 confirmed the issue is fixed. Hooray!
Jul 7th, 2019 10:22pm
GetHuman3208554 confirmed the issue is fixed. Hooray!
Jul 8th, 2019 12:15am

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