Need to see why I have to pay this same gas bill again I refuse to pay it when I already paid it

GetHuman-motleyke's customer service issue with Alagasco from June 2018

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The issue in GetHuman-motleyke's own words
See why I have to pay the same gas bill over ... I have a bill that has been paid already an it's saying I still owe that amount an its due ******** I want to know what was going on why I still have to pay that amount
I already paid it an they saying I have till the ** of this month to pay it or y'all gone disconnect me not gone let that happen I been paid that bill
For them to fix the problem in there system
Since July of ****
No its in the system nothing I can do they have to fix it
I have an issue with Alagasco too
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Alagasco

Customer service issue
Reported by GetHuman-motleyke
Jun 15th, 2018 - 9 mons ago
I have an issue with Alagasco too
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Seen by 3 customers so far
Similar issue to 8 others
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Timeline
GetHuman-motleyke started working on this issue
Jun 15th, 2018 5:07pm