Need to figure out why I haven't got my state taxes back yet

GetHuman601332's customer service issue with Alabama Department of Revenue from April 2018

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The issue in GetHuman601332's own words
Need to figure out why I haven't got my state taxes back yet
GetHuman601332 did not yet indicate what Alabama Department of Revenue should do to make this right.
I have an issue with Alabama Department of Revenue too
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Alabama Department of Revenue

Customer service issue
Reported by GetHuman601332
Apr 16th, 2018 - 7 mons ago
I have an issue with Alabama Department of Revenue too
Not resolved
Seen by 3 customers so far
Similar issue to 39 others
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Timeline
GetHuman601332 started working on this issue
Apr 16th 8:43pm