Hello,*I have recharged my airtel wallet with *** rs and I already had ** rs i.e total...

GetHuman-vinokong's customer service issue with Airtel from January 2019

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The issue in GetHuman-vinokong's own words
Hello,*I have recharged my airtel wallet with *** rs and I already had ** rs i.e total is ***. I tried to recharge ********** airtel number with *** rs plan but I got insufficient balance and I am unable to recharge. But when i opened my airtel app it showed payment unsuccessful but my money has been debited. Now my wallet is showing *.*Rs. I have initiated to add Rs.***.* to the account ********** and the txn id is ************ .Kindly please solve the problem and refund the money to Bank account.
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Airtel

Customer service issue
Reported by GetHuman-vinokong
Jan 4th, 2019 - 4 mons ago
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GetHuman-vinokong started working on this issue
Jan 4th 2:55am