Try to change my password as I forgot and really want to book something now!!!!*Live in...

GetHuman5312980's Account Access issue with AirBnB from September 2020

Help with my AirBnB issue
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Before contacting them, items GetHuman5312980 may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5312980's own words
change my password ... Try to change my password as I forgot and really want to book something now!!!!*Live in Europe so do not have my SIM card for my US phone - will put it in as soon as I am in the US - travel a lot back and forth.*The only way to update my password seems to be via phone, but that will not work., as I d not have my US simcard with me I could give you my German phone number, but then in * weeks, when I am back in the US - that one will not be working. *Has been hard to find a room, something just came up and I am very unhappy, that I now get stopped by your not international friendly update process. Please advice, what to do.*Already send two emails, but no response.*Thank you*Monika
Frustrating as I do not have a US phonenumber at this moment
can someone either live chat or email me know, phone will not work in my case
I want to - even in COVID times - use air B&B and have done so for many times
please make it more custumerriendly for international travelers
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AirBnB

log in on my laptop
Account Access issue
Reported by GetHuman5312980
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 8700 others
0 customers following this

Timeline

GetHuman5312980 started working on this issue
Sep 29th, 2020 4:16pm

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