I have had a had a guest who stayed from **sep****-**sep **** three nights .I still hav...

GetHuman-garyjar's Missing Payment issue with AirBnB from September 2020

Help with my AirBnB issue
The issue in GetHuman-garyjar's own words
I have had a had a guest who stayed from **sep****-**sep **** three nights .I still haven't been paid .after numerous calls and texting robots on their website and the assurance of experts fixing the problem NO ONE has been able to sort this out .I have had two operators say the money is there and not been released and one said that a payout option had not been highlighted even though for * years its been PayPal as default and even the operator admitted he could see PayPal as the payout option but doesn't have authority to release the money .So I've been bounced round the world to different call centres and no one has fixed the problem ,airbnb still need to pay me out .so I'm concerned I can't rent my place again as the same thing will happen .They are totally incompetent it isn't customer service at all they are hiding from peoples problems hoping they go away .I asked for a time frame to sort this out ,can't give me time frame neither my complaint ticket is ********

GetHuman-garyjar did not yet indicate what AirBnB should do to make this right.

How GetHuman-garyjar fixed the problem
Fixed with email after email
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AirBnB

Missing Payment issue
Reported by GetHuman-garyjar
Sep 25th, 2020 - 2 years ago
Fixed
Seen by 35 customers so far
Similar issue to 8714 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-garyjar started working on this issue
Sep 25th, 2020 8:44am
GetHuman-garyjar confirmed the issue is fixed. Hooray!
Sep 25th, 2020 1:37pm
GetHuman-garyjar confirmed the issue is fixed. Hooray!
Sep 25th, 2020 1:46pm
GetHuman-garyjar confirmed the issue is fixed. Hooray!
Sep 25th, 2020 1:48pm

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