Hello,**I made a reservation with airbnb in Kuala Lumpur with confirmation code HMSY*S...

GetHuman-kamnabha's customer service issue with AirBnB from December 2019

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Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-kamnabha's own words
Hello,**I made a reservation with airbnb in Kuala Lumpur with confirmation code HMSY*S**R*.**My airbnb account was signed up through Facebook and that is why the reservation guest name automatically picked up as 'Kamna Sahni' whereas my official name is 'Kamna Bhagwani'.**The discrepancy in name was because after marriage I updated my facebook profile name (changed last name) while the same is not yet updated in my passport.**Now, as a result, I would like to please resend my itinerary with my official name 'Kamna Bhagwani' in place of 'Kamna Sahni'. **Is it possible please? If not, I will have to cancel my booking. **Please respond.

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AirBnB

Customer service issue
Reported by GetHuman-kamnabha
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6694 others
0 customers following this

Timeline

GetHuman-kamnabha started working on this issue
Dec 17th, 2019 6:30pm