Hi,**It is to inform you that I am unable to proceed with the online booking as I am fa...

GetHuman5766657's Make a Booking issue with Air India from February 2021

27 views | 561 similar | 0 following
Help with my Air India issue

How did GetHuman5766657 do it?

Waiting to hear how GetHuman5766657 fixed the problem to share with other customers.
The issue in GetHuman5766657's own words
Hi,**It is to inform you that I am unable to proceed with the online booking as I am facing difficulty in filling the passenger details in the Last Name*Surname tab.* *Actually I want to book ticket for IXZ-MAA sector for my family but since my wife's Full name happens to be "S.Pricilla" which consists of an Initial "S". **It is now informed to you that neither the initial S expands to any name nor I am having any documentary proof to establish expansion of the abovementioned initial. Rather in the goverment Photo ID proofs like Aadhar Card, PANcard etc. everywhere simply S.Pricilla is mentioned. *Since the web page is asking me to enter valid Surname thereby restricting me to proceed further for booking.*Hence, I request you to kindly apprise me the exact procedure of proceeding further.**Matter to be taken as extremely urgent.**Regards*Manas Biswas***********.

GetHuman5766657 did not yet indicate what Air India should do to make this right.

How GetHuman5766657 fixed the problem

We are waiting for GetHuman5766657 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Air India's attention and get better help faster. Tap below to get started.
Having Air India issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5766657 fixes it.
This email address isn't valid

Air India

Make a Booking issue
Reported by GetHuman5766657
Feb 19th, 2021 - 2 months ago
Fixed
Seen by 27 customers so far
Similar issue to 561 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5766657 started working on this issue
Feb 19th 8:25pm
GetHuman5766657 confirmed the issue is fixed. Hooray!
Feb 19th 8:29pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians