Bonjour une annulation de mon vol UX****.*R*f. dossier RKE*NZ*Celui-ci ne nous a pas *t...

GetHuman1346417's customer service issue with Air Europa from October 2018

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The issue in GetHuman1346417's own words
Bonjour une annulation de mon vol UX****.*R*f. dossier RKE*NZ*Celui-ci ne nous a pas *tait pr*venu par l'agence o* j'ai fait ma r*servation du coup cela a entra*n* des frais suppl*mentaire afin que je puisse rentrer en France. Nous avons du prendre un autre vol via une autre compagnie afin de r*cup*rer notre autre vol UX**** qui lui n'a pas *tait modifi*. Malheureusement ce vol a eu *h** de ****** qui nous a fait louper notre correspondance. du coup j'ai du racheter d'autres billets car le seul vol que vous me proposez *tait le * septembre au lieu du *er * l'origine.*A ce jour je vous demande, un remboursement des taxes a*roports, le remboursement des billets que j'ai d* racheter ainsi qu'une indemnit* compensatoire pour le d*sagr*ment subi. Nous *tions *. L'achat des nouveaux billets pour notre retour en France nous a co*t* la somme de ****.**€ pour nous *. A la base mon vol aller retour m'avait co*t* ****.** aller-retour. Du coup ce voyage nous a co*t* en tout ****.**€*Je vous ai d*j* fait une r*clamation mais * ce jour toujours pas de nouvelles. Si d'ici un mois je n'en ai pas je fais appel aux service de m*diation tourisme.*En attente de votre r*ponse rapide.**Cordialement

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Air Europa

Customer service issue
Reported by GetHuman1346417
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 78 others
0 customers following this


GetHuman1346417 started working on this issue
Oct 15th, 2018 9:00am

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