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GetHuman-jxxwang's flight cancelation issue with Air China from April 2018

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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
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The issue and preferred resolution, in GetHuman-jxxwang's own words:
know ca *** status on ******** *:** am
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Air China

flight cancelation issue
Reported by GetHuman-jxxwang
Apr 23rd, 2018 - 3 mons ago
I have an issue with Air China too
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Seen by 2 customers so far
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GetHuman-jxxwang started working on this issue
Apr 23rd 3:46pm